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FREE SHIPPING ON FRIDAYS & FREE GIFT ON ORDERS OVER $100
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
IconicQueensClawsHairLashesKisses is an inspired cosmetic line. It breaks boundaries. It embraces women of all color, all gender and drag queens. We showcase and sell top-selling cosmetics from the best of the best (with their logo on their products for promotion) and our signature beauty products at unbeatable prices. Our innovative beauty products are long lasting, effective, vegan, eco-friendly and affordable.
No. All of our products especially our lip gloss wand and squeeze tubes are sterilized before they're pre-filled and after they're manufactured. We care about your safety and abide to the CDC guidelines. As a matter of fact, according to the United States Centers for Disease Control and Prevention (CDC), there is no research study or evidence to support the transmission of Coronavirus or COVID-19 assiociated with imported and exported goods. Despite all, when you receive your package, wipe it down thoroughly and don't forget to wash your hands so you can help stop the spread of COVID-19. Thanks for your understanding. We are in it together and we will get through it together. United we stand.
We will send you 2 emails:
Firstly, an email with your order confirmation once it's been sucessfully transmitted.
Secondly, another email with your tracking number once your package has been shipped. To check the status of your order, have your tracking number handy and go to USPS.com or call your local USPS office for updates.
It usually takes Paypal 2-3 days to clear any payments. Once your payment is clear, if an order was placed Monday-Friday before 5PM Eastern Standard Time excluding weekends and holidays, it will begin processing that day and even shipped either the same day or the next day. Orders placed after 5PM, will begin processing the next business day. However, any orders placed on weekends and holidays will be processed and shipped during regular business hours 2-3 days after your payment is clear. All orders are shipped in the order they are received. We know how important it is to you to get your package on time...Due to the high volume calls and product demands our Vendors/Suppliers/Manufacturers experience on a daily basis, Please allow 1-3 weeks or 7-21 days to process and ship your wholesale order. Thanks for doing business with us and supporting our small business.
Yes. Here is how:
1. Check the balance of your gift card.
2. Take the gift card to a Gift Card Exchange kiosk...
3. Enter the gift card information into the system...
4. Review the cash back offer and decide if you want to accept it.
5. Upon acceptance, print the voucher.
6. Take the voucher to a cashier and get paid.
Meinlise Dure and I, Gina Abraham, work as a team to make sure our job is done right and on time to meet all of our valued customers' needs in order to keep them 100% satisfied. We expect USPS and FEDEX to handle your package with care at all times. If your package is delayed, lost, damaged or open with missing or incorrect item (s) (If your item was a lip gloss/oil, do not use it until further notice from USPS or FEDEX-Safety first) have your order# and tracking number handy, notify us immediately so we can file a report and do whatever it takes to fix the problem or concerns you are having and do not hesitate to contact USPS or FEDEX to resolve the issue.
Yes. Our products are vegan and cruelty-free. Please read the ingredients before purchasing to avoid any allergic reactions to the fruits, nuts, and pre-made lipgloss bases. Always ask your Doctor to run an allergy test on you to know exactly what you are allergic to so that you won't develop an allergic reaction to the ingredients in our products. As we expand, we will use more shades of lipglosses and will always list their ingredients to ensure your safety.
Our brand is all about promoting and expanding itself, our partners (FabgalBeverlyHills and 2000X Unleashed) and other brands, but not competing others. We do not need to compete others to expand. The question is how do we know our products are good? Here's how: The products we got from our US Vendors and Manufacturers were already tried, reviewed and rated 5 stars by thousands of customers nationwide and worldwide. We order samples from them to try and review too. We also gave away free samples of our signature lipglosses and oils for feedbacks, they rated them 5 stars too. The reviews/feedbacks helped us decide which products to showcase, distribute and sell in our store. That's how we know for a fact that our products are good and highly competent in the market.
Yes. It is very important to leave a feedback/review to know how we are doing. First we would like to thank you for visiting, subscribing and/or purchasing our product on IconicQueens. Our team is committed to your 100% satisfaction and we want to know if we met that goal. All you have to do is rate your shopping experience and product (s) you purchased on IconicQueens. Leaving a 4 or 5 Star says a lot about our customer service, sales and productivity. If there is any problem, we ask that you contact us first by phone, email, or live chat so that we can rectify the matter professionally in your favor.
Mink lashes are lightweight, long-lasting and cruelty-free. They can be worn up to 25 times if well cared for. They are easy to use. They are exotic, dramatic, sexy, curly and fluffy with invisible band. They offer a feathery, soft look versus a more rigid look that many synthetic lashes offer. They also do not have a plastic-like sheen to them like synthetics, so once they are applied, they are virtually indistinguishable from your natural lashes. We offer 3D and 5D 25MM mink lashes in our store.
Here is the shelf life of makeup and cosmetics: Some have an expiration date on them that you probably didn't know existed, while some don't at all. For those that don't come with one, you can place a label with a date on it when you open it to keep track of the expiration date. Products like eyeshadow can last for up to 2 years. Lip gloss or lip oil is typically good for 1 year after you have opened it. Eyeliner should be replaced every 3 months.
Most lashes on our site are 100% real mink and the rest false mink lashes. They require glue to apply them. Yes we also offer magnetic mink lashes. Magnetic lashes work in 2 ways. Here is how they work:
1)They can be attached to your eyelash by using two magnetic strips that snap over the lash line.
2)Or you can apply a magnetic eyeliner before you place the magnetic mink lashes over your natural lashes.
Here's how to apply our real and fasle mink lashes:
1) Here is how you measure your nails:
2) Compare your measurements with our size chart:
3) Choose your nail style:
4) Here's some more info to help you make the best choice before you place your order. In fact, as we expand we will let our customers personalize their own so that our Vendors' small business can grow.
5) We hope that helps. Our nail Techs or Vendors in United Kingdom, China and USA are able to customize any style at your own taste at affordable prices, we will let you know when we're accepting inquiries. Right now we feature only 4 styles in our store. Do you love them? Buy them before they're gone.
No. IconicQueens is a nonemployer small business right now. That is we have no paid employees. We do it ourselves. When we expand we will hire a brand embassador and sales representative. Moreover, we will turn part of our remodeled million dollar home into an office and warehouse and hire Models to showcase our products and employees to work for us. We will keep you updated.
ModelSearchID2Hire is an organization that searches for Models and the anonimous queens we feature in our Iconic Queens Gallery to identify and hire them as needed. We are asking you to help us identify the ones who are anonimous so that we can label their pics in our gallery, hire them as Models as needed and follow them on social media to support them. They are the backbones of IconicQueens'ClawsHairLashesKisses. If you're beautiful and want to be one of them, don't let life passes you by, do something with your beauty. That is, come flaunt it to get paid at IconicQueens while inspiring and empowering other women.
Giving Back To Our Community is a non-profit organization founded by Meinlise Dure and Gina Abraham in 2020 in U.S.A. to alleviate the pain of the sick and needy. To begin, for the past 2 decades, Gina Abraham has been working in USA in the frontline and donating money for food, rent, medicines, toys and clothes directly to friends, family members, neigbors... and thousands of donation centers all over the world anonymously. Meinlise's health condition, Thalassemia, motivates her to go out there as a CEO to raise money to help those kids who are suffering like her. That's how we came up with the idea. We will raise money from IconicQueens'ClawsHairLashesKisses sales and use a portion of it to feed the hungry, shelter the homeless, support War Veterans, fund education and cancer research & treatment... We donate to those who need help the most because it is the right thing to do. Our goal is to make a difference in their lives because we are the difference. Please keep in mind, we do not accept donations from outside sources. All donations will always come from our pockets. Thanks for your purchase, enjoy your products and please come again.
Here's how to apply your press on nails:
1) Prep your nails:
-Clean your natural nails with polish remover.
-Push any cuticles back .
-Wash your hands thouroughly with soap and lukewarm water.
-Ensure nails are clean and dry at room air.
2) Select your press on nails:
-Because nails are sized by number, you now need to select the nails that closely match the size of your own nails for each finger.
-Line them up in the sequence you wish to apply them.
-Apply enough glue to the back of the press on nails and your natural nails to avoid air pockets.
-Queen, now place the sticky side on to your own nail with the rounded edge just above the cuticle. That is, align with cuticle.
-Gently press on and hold for 5-10 seconds. Queen, hold down until fully secure.
3) Removal:
-To remove, trim and file surface to disrupt protective top coat.
-Soak nails in acetone polish remover until soft.
-Or apply glue remover of preferred brand between artifial & natural nails. -Wipe off softened nails and glue with a cotton ball.
-Please do not force or pull nails off abruptly to avoid any injuries.
Press on nails do help your natural nails grow strong and shine with all their strengths if used as directed. Thanks for taking the time to read my tips. Thanks for your purchase and please come again.
1) The Co-founder of IconicQueens'ClawsHairLashesKisses, Giving Back To Our Community and ModelSearchID2Hire as well as the CEO of FabgalBeverlyHills, 2000X Unleashed and FabAbs is Gina Saint Vilna II Abraham.
2) The CEO of IconicQueens'ClawsHairLashesKisses, Giving Back To Our Community and ModelSearchID2Hire as well as the Co-founder of FabgalBeverllyHills is Meinlise Princess Royal Dynasty Saint Abraham III Dure
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